How to Check My Order Status on Temu?

Checking your order status on Temu is quick and easy. This guide shows you exactly how to monitor your package progress, understand status updates, and get real-time information about your delivery.

Two Ways to Check Your Order Status

📱 Temu Mobile App

Fastest and most convenient way to check your order status on the go.

💻 Temu Website

Full-featured desktop experience with detailed order information.

Check Order Status Using Temu App

Open Temu App & Log In

Launch the app and make sure you're signed into your account.

Tap "You" Tab

Find the "You" icon in the bottom navigation bar and tap it.

Select "Your Orders"

Look for "Your Orders" in the menu and tap to view all orders.

View Order Status

Each order shows its current status. Tap any order for detailed tracking information.

Check Order Status on Temu Website

Visit Temu.com

Go to the official Temu website in your browser.

Sign In to Account

Click "Sign In" and enter your login credentials.

Navigate to "My Orders"

Find "My Orders" in the top menu or account dropdown.

Check Status Details

View order status and click "Track" for detailed shipping information.

Understanding Your Order Status

Pending

Order received, payment processing, preparing for shipment.

Processing

Items being picked, packed, and prepared for shipment.

Shipped

Package left warehouse and is with shipping carrier.

In Transit

Package is moving through shipping network to your address.

Delivered

Package successfully delivered to your address.

Pro Tips for Checking Order Status

Best Practices:

✓Check status 24-48 hours after ordering
✓Enable push notifications for updates
✓Save your order confirmation emails
✓Check regularly during shipping period

If Status Isn't Updating:

•Wait 24-48 hours for initial updates
•Check your internet connection
•Refresh the app or webpage
•Contact Temu support if needed

Common Issues When Checking Order Status

Can't find my order in the list?

Make sure you're logged into the correct account. If you used a different email or created a new account, your previous orders won't appear. Check your email for order confirmations to verify the account used.

Order status stuck on "Pending"?

This is normal for the first 1-3 business days. If it remains pending longer, there may be a payment issue or inventory problem. Contact Temu customer service for assistance.

Status not updating for days?

During peak seasons or for international shipping, status updates may be delayed. If there's no update for more than 7 business days, contact support with your order number.

Check Your Order Status Now

Ready to check your order status? Visit the official Temu website to log in and view your orders.

Check Status on Temu.com