Contact & Support
Find the right support channel for your needs - whether it's about our guides or official Temu assistance.
🚨 Important: We Are NOT Official Temu Support
Temu Orders Hub is an independent information website. We provide helpful guides and resources, but we cannot access your Temu account, process refunds, cancel orders, or provide official customer support.
For any account issues, order problems, refunds, cancellations, or official support, please contact Temu directly through their official channels listed below.
🎯 Official Temu Support
For account issues, order problems, refunds, cancellations, and all official support needs.
🌐Official Temu Website
Access your account, view orders, and get help directly from Temu.
Visit Temu.com📱Temu Mobile App
Use the official Temu app for the best customer service experience.
📚 About Our Guides
Questions about our website, guides, or suggestions for improvement.
What We Can Help With:
- ✓Questions about our guides and tutorials
- ✓Suggestions for new guides or improvements
- ✓Feedback about website functionality
- ✓General information about using our resources
What We Cannot Help With:
- ✗Accessing your Temu account
- ✗Processing refunds or cancellations
- ✗Tracking specific orders
- ✗Official Temu customer service issues
This is an independent information website. For the best experience, use our guides to help yourself, or contact Temu directly for account-specific issues.
Learn More About Us🚀 Quick Help Resources
❓ Frequently Asked Questions
Are you affiliated with Temu?
No, we are an independent website that provides helpful guides and information about using Temu. We are not affiliated with Temu or PDD Holdings Inc.
Can you help me with my Temu account?
We can provide guides on how to use Temu features, but we cannot access your account or make changes. For account-specific issues, contact Temu directly.
How do I contact Temu customer service?
Visit Temu.com, log into your account, and look for the "Help" or "Customer Service" section. You can also use the Temu mobile app for support.
Are your guides free to use?
Yes! All our guides and resources are completely free. We believe everyone should have access to helpful information about managing their online shopping experience.