Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Last Updated: June 15, 2025
Introduction
Temu Orders Hub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at temuordershub.com (the "Service").
Important: We are an independent information website and are not affiliated with Temu or PDD Holdings Inc. This privacy policy applies only to our website and services.
1. Information We Collect
Information You Provide
We do not require you to create an account or provide personal information to access our guides. However, if you choose to contact us, we may collect:
- Email address (if you contact us)
- Any information you voluntarily provide in your message
- Feedback or suggestions about our content
Information Automatically Collected
When you visit our website, we may automatically collect certain information:
- IP address and general location information
- Browser type and version
- Device information (mobile, desktop, tablet)
- Pages visited and time spent on our site
- Referring website (if you clicked a link to reach us)
- Date and time of your visit
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our website and guides
- Respond to your questions or feedback
- Analyze website usage to improve user experience
- Ensure website security and prevent abuse
- Comply with legal obligations
- Create aggregated, non-personally identifiable statistics
We do not: Sell your information, share it with third parties for marketing purposes, or use it to create detailed personal profiles.
3. Cookies and Tracking Technologies
Essential Cookies
We use essential cookies that are necessary for our website to function properly. These help with basic functionality like page navigation and access to secure areas.
Analytics Cookies
We may use analytics services (such as Google Analytics) to understand how visitors use our website. These services may use cookies to collect information such as:
- How you found our website
- Which pages you visit
- How long you stay on each page
- Your general geographic location
Managing Cookies
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies or delete existing ones.
4. Third-Party Services
Our website may use third-party services that have their own privacy policies:
Web Hosting Services
Our website is hosted by third-party providers who may have access to server logs and technical information.
Analytics Services
We may use Google Analytics or similar services to understand website usage patterns.
Content Delivery Networks
We may use CDNs to deliver content faster, which may process your IP address and location.
External Links: Our website contains links to Temu.com and other external websites. We are not responsible for the privacy practices of these external sites.
5. Data Security
We implement appropriate security measures to protect your information:
- HTTPS encryption for all website communications
- Regular security updates and monitoring
- Limited access to any personal information we collect
- Secure hosting with reputable providers
Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Access and Control
- • Access information we have about you
- • Request correction of inaccurate information
- • Request deletion of your information
- • Opt out of analytics tracking
Browser Controls
- • Disable cookies in your browser
- • Use "Do Not Track" settings
- • Clear existing cookies and data
- • Use private/incognito browsing
7. Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. International Users
Our website is accessible worldwide. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
By using our website, you consent to the transfer of your information to the United States and the processing of that information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the new policy on our website
- For significant changes, provide additional notice on our website
Your continued use of our website after any changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can:
- Review our Contact page for general inquiries
- Use your browser settings to manage cookies and tracking
- Contact us regarding specific privacy concerns
Remember: For issues with your Temu account or orders, contact Temu directly at Temu.com. We cannot access or modify your Temu account information.
This Privacy Policy applies only to Temu Orders Hub. We are not affiliated with Temu or PDD Holdings Inc. For Temu's privacy policy, please visit their official website.