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Temu Canada: Complete Shopping Guide for Canadian Customers
Everything Canadian customers need to know about shopping on Temu. This comprehensive guide covers Canadian delivery times, customs information, payment methods, and how to manage orders effectively.
Temu Canada Quick Facts
Delivery Time
7-15 business days
Currency
CAD ($) Accepted
Free Shipping
On orders over $20 CAD
Coverage
All provinces & territories
Temu Canada Delivery Information
🍁 Standard Canada Delivery
Delivery Time:7-15 business days
Shipping Cost:Free over $20 CAD
Tracking:✓ Canada Post
Customs Handling:Included
Remote Areas:2-5 extra days
⚡ Express Canada Delivery
Delivery Time:5-10 business days
Shipping Cost:$8.99-$14.99 CAD
Priority Processing:✓ Yes
Insurance:Up to $150 CAD
Carrier:Canada Post/Courier
Provincial & Territorial Coverage
🏙️ Major Provinces (Fast Delivery):
- • Ontario (ON) - 5-10 days
- • Quebec (QC) - 6-11 days
- • British Columbia (BC) - 6-12 days
- • Alberta (AB) - 7-12 days
- • Manitoba (MB) - 8-13 days
- • Saskatchewan (SK) - 8-13 days
🌊 Atlantic Provinces:
- • Nova Scotia (NS) - 8-14 days
- • New Brunswick (NB) - 8-14 days
- • Newfoundland (NL) - 10-16 days
- • Prince Edward Island (PE) - 9-15 days
🏔️ Territories (Extended):
- • Yukon (YT) - 12-20 days
- • Northwest Territories (NT) - 15-25 days
- • Nunavut (NU) - 15-30 days
- • Remote communities - varies
Canadian Customs and Import Information
Important: Canadian Import Duties & Taxes
All packages entering Canada may be subject to customs duties, taxes, and fees. Here's what Canadian customers need to know:
GST/HST Information:
- • GST: 5% (most provinces)
- • HST: 13-15% (ON, NB, NS, PE, NL)
- • PST: varies by province
- • Applied to order value + shipping
- • $20 CAD exemption threshold
Customs Duties:
- • Apply to orders over $20 CAD
- • Varies by product category
- • Usually 0-18% of item value
- • Collected by Canada Post
- • Brokerage fees may apply
Payment Methods Available in Canada
Canadian Cards
Visa, Mastercard, Amex
PayPal Canada
CAD currency support
Apple Pay
Mobile payments
Google Pay
Android payments
Tips for Canadian Customers
💰 Money-Saving Tips:
- 🍁Order over $20 CAD for free shipping
- 🍁Group purchases to maximize value
- 🍁Consider duties when comparing prices
- 🍁Check for Canada-specific promotions
- 🍁Use CAD pricing to avoid conversion fees
📦 Delivery Tips:
- 📬Provide complete postal code (A1A 1A1)
- 📬Include apartment/unit numbers
- 📬Be available for Canada Post delivery
- 📬Allow extra time for remote areas
- 📬Track via Canada Post website
Customer Support for Canadian Customers
Support Hours (Eastern Time):
Monday - Friday:8:00 AM - 8:00 PM ET
Saturday:9:00 AM - 6:00 PM ET
Sunday:10:00 AM - 6:00 PM ET
Holidays:Limited hours
Canadian Support Options:
- 🍁English & French support available
- 🍁CAD currency assistance
- 🍁Canada Post tracking help
- 🍁Customs & duties guidance
- 🍁Provincial tax information
Returns and Refunds for Canadian Customers
Return Policy:
- •90-day return window
- •Free returns on most items
- •Return shipping to Canada warehouse
- •Items must be unused/original packaging
- •Canada Post return labels provided
Refund Process:
- •Refund in original CAD amount
- •Processing time: 5-10 business days
- •Canadian bank processing may take extra time
- •Customs fees non-refundable
- •Email confirmation in English/French
Canada-Specific Guides
Ready to Shop on Temu Canada?
Visit the official Temu website to start shopping with Canadian currency and shipping options.
Shop Temu Canada 🍁