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Temu UK: Complete Shopping Guide for the United Kingdom

Everything you need to know about shopping on Temu from the United Kingdom. This comprehensive guide covers UK-specific delivery times, costs, customs information, and how to manage your orders effectively.

Temu UK Quick Facts

Delivery Time

8-15 business days

Currency

GBP (£) Accepted

Free Shipping

On orders over £15

Temu UK Delivery Information

Standard UK Delivery

Delivery Time:8-15 business days
Shipping Cost:Free over £15
Tracking:✓ Available
Customs Handling:Included

Express UK Delivery

Delivery Time:5-10 business days
Shipping Cost:£3.99-£7.99
Priority Processing:✓ Yes
Insurance:Up to £100

UK Customs and Import Duties

Important: UK Import Information

As of Brexit, all orders from outside the UK may be subject to customs duties and VAT. Here's what UK customers need to know:

VAT Information:

  • • 20% VAT on most items
  • • Applied to order value + shipping
  • • No VAT-free allowance
  • • Collected at point of sale or delivery

Customs Duties:

  • • May apply to orders over £135
  • • Depends on product category
  • • Usually 0-12% of item value
  • • Handled by Royal Mail or courier

Payment Methods Available in UK

Credit/Debit Cards

Visa, Mastercard, American Express

PayPal

Secure PayPal payments accepted

Apple Pay

Quick checkout with Apple Pay

Tips for UK Customers

Money-Saving Tips:

  • 💰Order over £15 for free shipping
  • 💰Group purchases to maximize value
  • 💰Check for UK-specific promotions
  • 💰Consider VAT when comparing prices

Delivery Tips:

  • 📦Provide complete UK postcode
  • 📦Include flat/apartment numbers
  • 📦Be available for delivery attempts
  • 📦Track packages via Royal Mail

UK Customer Support Information

Support Hours (UK Time):

Monday - Friday:9:00 AM - 6:00 PM
Saturday:10:00 AM - 4:00 PM
Sunday:Closed

Contact Methods:

  • 💬Live chat (fastest response)
  • 📧Email support
  • 📱In-app support
  • Help center FAQ

Returns and Refunds for UK Customers

Return Policy:

  • 90-day return window
  • Free returns on most items
  • Items must be unused
  • Original packaging required

Refund Process:

  • Refund to original payment method
  • Processing time: 5-10 business days
  • Full refund including shipping (if faulty)
  • Email confirmation provided

Ready to Shop on Temu UK?

Visit the official Temu website to start shopping with UK-specific options and currency.

Shop Temu UK

Disclaimer: This website is an independent informational resource for users of the Temu platform. We are not affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with Temu, Inc., or any of its subsidiaries or affiliates. The official Temu website can be found at Temu.com. All product names, logos, and brands are property of their respective owners.