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Temu UK: Complete Shopping Guide for the United Kingdom
Everything you need to know about shopping on Temu from the United Kingdom. This comprehensive guide covers UK-specific delivery times, costs, customs information, and how to manage your orders effectively.
Temu UK Quick Facts
Delivery Time
8-15 business days
Currency
GBP (£) Accepted
Free Shipping
On orders over £15
Temu UK Delivery Information
Standard UK Delivery
Delivery Time:8-15 business days
Shipping Cost:Free over £15
Tracking:✓ Available
Customs Handling:Included
Express UK Delivery
Delivery Time:5-10 business days
Shipping Cost:£3.99-£7.99
Priority Processing:✓ Yes
Insurance:Up to £100
UK Customs and Import Duties
Important: UK Import Information
As of Brexit, all orders from outside the UK may be subject to customs duties and VAT. Here's what UK customers need to know:
VAT Information:
- • 20% VAT on most items
- • Applied to order value + shipping
- • No VAT-free allowance
- • Collected at point of sale or delivery
Customs Duties:
- • May apply to orders over £135
- • Depends on product category
- • Usually 0-12% of item value
- • Handled by Royal Mail or courier
Payment Methods Available in UK
Credit/Debit Cards
Visa, Mastercard, American Express
PayPal
Secure PayPal payments accepted
Apple Pay
Quick checkout with Apple Pay
Tips for UK Customers
Money-Saving Tips:
- 💰Order over £15 for free shipping
- 💰Group purchases to maximize value
- 💰Check for UK-specific promotions
- 💰Consider VAT when comparing prices
Delivery Tips:
- 📦Provide complete UK postcode
- 📦Include flat/apartment numbers
- 📦Be available for delivery attempts
- 📦Track packages via Royal Mail
UK Customer Support Information
Support Hours (UK Time):
Monday - Friday:9:00 AM - 6:00 PM
Saturday:10:00 AM - 4:00 PM
Sunday:Closed
Contact Methods:
- 💬Live chat (fastest response)
- 📧Email support
- 📱In-app support
- ❓Help center FAQ
Returns and Refunds for UK Customers
Return Policy:
- •90-day return window
- •Free returns on most items
- •Items must be unused
- •Original packaging required
Refund Process:
- •Refund to original payment method
- •Processing time: 5-10 business days
- •Full refund including shipping (if faulty)
- •Email confirmation provided
UK-Specific Guides
Ready to Shop on Temu UK?
Visit the official Temu website to start shopping with UK-specific options and currency.
Shop Temu UK